Please check your
order details carefully before submitting your order online and again upon
receipt of your purchase. If anything about your order is incorrect, contact
Techstore immediately at techstore@usg.edu
All Download orders are final, as industry standard.
For all software licenses that have term dates, the refund
will only be approved if the software vendor is willing to refund the
purchase.
Email us at techstore@usg.edu (include your order number and
a brief description of the problem) for more information and instructions on
returns that may meet these criteria.
Physical media returns will be accepted
for the following reasons:
• Damaged software
• Defective software
For shrink-wrapped items or special order items, the USG Technology
return policy follows software industry standards: if you select the wrong
software title/platform and open the package, the software is yours to keep and
is non-refundable. We do not offer refunds (partial or full) or accept
returns/exchanges of any software purchases that have been opened or installed.
If you have any additional questions, please contact
Techstore via email at techstore@usg.edu or via telephone at 706-583-2230.
USG Technology Store reserves the right to deny the return
or exchange of any software product.
